Innovative, reliable, and cost-effective end to end IT solutions that empower our customers to reach their goals.
It is neither practical, nor possible to be a jack of all trades. Outsourcing lets you focus on your competency while we focus on IT.
We understand your needs and build infrastructure suited to your business. A fully customised service allows you to grow.
We work to keep up on technology advancements and industry best practices so you don't have to. Save time and money by using our knowledge.
Eliminate the costs associated with hiring a dedicated IT specialist. Lean on our expertise to identify better ways to operate and save.
With over 25 years of experience in the IT industry Mercury Maynard are passionate about delivering solutions to your IT challenges. We adopt a proactive approach, searching out and preventing problems before they occur so that your business can run efficiently. Mercury Maynard’s mission is to create a business environment in which IT systems work smoothly in the background so that you can remain focused and work productively.
"Everything runs off the IT system and if any part of that fails the repercussions are vast. We’ve grown very very quickly and Mercury Maynard are always accessible.
That was a key decision when we chose to use them. Moving to Mercury Maynard was seamless. We have huge faith in their ability."
Eat Natural/Ferreo Rocher
“It’s the confidence that everything’s fine, that someone’s keeping an eye on the service, keeping an eye on any security issues.”
Francis Terry & Associates
“Mercury Maynard are quick and responsive to resolve the issues. We have built and excellent relationship with the team and want that to continue.”
Park City Consulting
“Fast and efficient response to queries and patient if the queries are repeated!”
“It works so we haven’t needed you! System set up nearly 3 years ago and still going strong. Think we’ve called once for technical help in that time…bloody good going I reckon. Thank you!”
"Mercury Maynard were integral with the migration of our cloud-based product. They made the process seamless and are always available as a sounding board."
AWA Building Services Consultants
The first step is to understand your specific IT support needs. This includes identifying the size of your business, the type of IT infrastructure you have, and the areas where you need support. This step helps the us to develop a tailored solution that meets your specific needs.
After understanding your needs, we will offer a range of services that can include network setup and maintenance, cybersecurity, cloud services, software installation, and hardware maintenance. They will also provide an estimate of the costs associated with these services.
Once services are agreed upon, we begin. We will install and set up new software, maintain and update hardware and software, provide network security, and other services as agreed upon.
Throughout the service delivery we will keep you up to date on progress and any changes that need to be resolved. Providing regular reports on the status of your IT systems, including any issues that have been solved, and any potential problems that may need attention in the future. We will also provide regular updates on new technology or services that may be of benefit to your business.
There are several reasons why companies choose to outsource their IT services. These include:
1. Cost Savings: Outsourcing IT services can be a cost-effective way to manage your IT needs. Companies can save money by only paying for the services they need and not having to pay for staff salaries and benefits.
2. Increased Efficiency: Outsourcing IT services can help businesses become more efficient by freeing up internal resources and allowing them to focus on more strategic tasks.
3. Access to Expertise: By outsourcing IT services, companies can access expert IT knowledge and experience without needing to hire their own IT staff
4. Scalability: Outsourcing IT services can help businesses easily scale up or down to meet their changing needs.
5. Security: Outsourced IT services can provide businesses with the peace of mind that their data is safe and secure.
At Mercury Maynard we offer comprehensive IT support, providing a wide range of services that can help you maximise the efficiency of your business. We offer 24/7 monitoring and support, proactive maintenance and backups, as well as advanced IT solutions. Our team of experienced professionals can provide tailored solutions that meet the specific needs of your business. We also provide cost-effective pricing and flexible service agreements to ensure you get the most out of your IT investment.
At Mercury Maynard, our IT services offer a wide range of services to meet all your IT needs. We provide our customers with quality service and support. Our team of experienced professionals will work with you to customise a plan that fits your business and IT needs. We also use the latest technology to ensure that your systems are secure and up to date. Additionally, our customer service team is always available to answer any questions you may have.
We offer a comprehensive suite of IT services, including system and network security, network design and management, VoIP solutions, and cloud-based solutions. Our team is highly experienced and certified in the IT industry, and we strive to provide the highest level of customer service. We also provide 24/7 emergency response services, so you can rest assured that your IT system is always in good hands.
Our team has over 25 years of combined experience in the IT industry. We have an extensive portfolio of successful projects and satisfied customers, and we strive to stay ahead of the technology curve.
We take security seriously and have a range of measures in place to protect our clients’ data and networks. These include firewalls, antivirus software, encryption, and network monitoring. We also provide regular vulnerability scans and patch management services to ensure your system is up to date and secure.
Yes, we offer a range of support and maintenance services, from remote and onsite support, to managed services. We also provide 24/7 emergency response services, so you can rest assured that your IT system is always in good hands.
We offer competitive and flexible pricing structures, tailored to meet the needs of your business. We also offer a range of payment options, including monthly, quarterly, and annual plans.
We strive to provide the highest level of customer service and satisfaction. We offer regular communication and updates and are committed to providing reliable and prompt support.
Yes, all of our services are compliant with industry standards. We also provide regular security audits and review our policies and procedures to ensure our services remain compliant.
Yes, we offer a range of cloud-based solutions, from Storage as a Service to Infrastructure as a Service. We also provide comprehensive migration services, so you can easily move your data and applications to the cloud.
In addition to the services mentioned above, we also offer project management, consultation, and disaster recovery services. We also provide a range of IT services, from software development and deployment to system optimisation and monitoring.